Horizon Collaborate – Red Rock Communications
At Red Rock we believe we are the best in the business which is why we offer a TRY BEFORE YOU BUY guarantee. This gives you the complete peace of mind that you can use the products AND test our customer service with no commitment to carry on after 30 days.
Every business needs reliable communications to serve its customers better. Our services cover everything from hosted telephony to network cabling and all have the same goal.... to improve your communications. If you'd like to enjoy additional flexibility, reliability, and affordability, get in touch with the Red Rock Communications team and enquiry about our Horizon Collaborate services.
What Is Horizon Collaborate?
Horizon Collaborate is cloud based communications platform built on top of the Horizon Hosted platform. This gives your business the ability to use an extensive range of tools such as instant messaging, video calling, desktop sharing, and online presence.
Using Collaborate provides your business with the ability to be incredibly flexible in where your employees can work from. Collaborate can be installed on almost any device connected to the internet and is fully compatible with Windows, Mac, Android, and iOS operating systems. As hybrid working becomes more important to both business and potential employees, it is a powerful tool to have at your disposal to make sure that no matter what problems present themselves you have a system that is ready to go at a moment's notice.
Horizon Collaborate is perhaps best at home for business using either multiple tools or software to manage communication such as Teams for video calling, WhatsApp for instant messaging, and a separate system for making phone calls.
By being incredibly scalable you can add and remove users on a monthly basis, which means you are never forced to make decisions about the long-term. If you need to scale up your workforce for a big project you can do that quickly and easily and then reduce the numbers again once the project has been delivered. Collaborate improves productivity and efficiency and helps your bottom line by ensuring your company's communications system has everything it needs to adapt and evolve to meet the challenges of any situation. Simple to use with powerful features, our systems make your workplace more productive. Don't work harder; work smarter. Collaborate technology is the ideal choice for businesses that utilise hybrid working solutions by giving their team access to log in wherever they are in the world.
Collaborate for Small Business
Having a small business can mean a lot of difficult decisions regarding everything from finances to recruitment. Horizon Collaborate has been designed, alongside Horizon, to make your communications that little bit easier to work with, maintain, and budget for.
Horizon Collaborate allows all SMEs to access a simple to use and simple to understand interface which will allow you to increase customer service and at the same time, the performance and efficiency of your team.
By being able to choose from 30-day rolling contracts, the ability to scale the number of seats up and down very quickly and conveniently, and the flexibility to have your employees from any device, anywhere, you have the perfect product for any SME where communications are important to your customers but you also need a cost-effective solution.
- Collaborate Premium
- Ability to use one software tool to control features such as instant messaging, video calling, and online presence
- Hybrid Working - Employees can work from anywhere
- Works with all platforms – both desktop and mobile
- Easy to use and install
- Flexible and Scalable
- 30 day rolling contract
Horizon Collaborate FAQs
We understand that the different telephony options available can be very confusing for many businesses and IT Managers. So, to help you make an informed decision here's a quick list of frequently asked questions regarding Horizon Collaborate. However, if your question isn't listed below, please don't hesitate to get in touch with our friendly and dedicated team.
How quickly can Horizon Collaborate be set up?
Deployment can be fast with all configuration done via an intuitive management interface. Once the licence is applied, it can take minutes to set you up on which ever devices you require.
Do I need a Horizon Hosted telephony solution already installed?
Yes. Collaborate is an add-on to the base Horizon Hosted platform.
How reliable is Horizon Collaborate?
Very reliable. All Horizon platforms including Collaborate have a target SLA of 99.5% but actual perform at 99.99%.
Is Horizon Contact secure and resilient?
Yes. With shared data centres around the UK, should one go down then you can rest assured that your service will can continue unaffected.
Can my team/employees work anywhere?
Yes. You can install Collaborate on any device that is connected to the internet. Windows, Mac, Android, and iOS.
Horizon Collaborate Specialists: Red Rock Communications
We work with businesses and institutions to ensure that they receive a reliable, cost-effective communication solution that maximises the company’s productivity. Transparency is at the forefront of our operations; our staff are honest and upfront with no hidden costs or unnecessary jargon.
Red Rock Communications has experience working with a diverse range of different clients from a wide range of industries. This includes charities and non-profit organisations. For example, we provided Hosted services and solutions to Brook, wellbeing and sexual health clinic for young people.Our telephony hosting service provided Brook with the ability to twin calls to mobiles to cover staff working from home whilst still being able to run a service. We provided them with guidance regarding telephony and other communication infrastructure solutions that would be suitable to their needs.
If you’re interested in learning more about our Horizon Collaborate services we have provided to companies in the past, we highly recommend viewing our Case Studies page or giving our team a call. We'll be happy to discuss how our expertise can be of use to your business.
Why Should You Choose Red Rock Communications for Horizon Collaborate?
Communication and telephony are critical for any business, so it's of the utmost importance that you choose the right hosted solution to assist you. So, what makes Red Rock Communications the ideal choice? Why should you choose us over the other hosted telephony companies competing with us?
We firmly believe that our people are our best assets. We place a strong focus on customer service and adaptivity. Some of our core members have over 40 years of experience working in the telecommunications industry! With such a wealth of experience, you can rest assured that you’ll receive nothing but the highest levels of quality.
Fundamental to Red Rock principles is a level of support we feel is unparalleled within the telecoms industry. All our engineers are manufacturer certified but, more importantly, are knowledgeable in a wide range of technologies. Be it network infrastructure, telecoms or just having a friendly chat over a coffee. We pride ourselves on putting our clients' interests first and are always happy to go above and beyond.
However, don't just take our word for it. Here's what Geoff Roberts from Edmundson Electrical has to say about our services; he has been our customer since Red Rock started doing business.
“I would highly recommend Red Rock Communications. Great products, fantastic service levels, and very knowledgeable.”
Horizon Collaborate from Red Rock Communications; Make an Enquiry Today
With no upfront equipment costs, flexible communications management, and ultimate control from internet-enabled devices, Horizon Collaborate from Red Rock Communications is a fantastic solution to ensure that your business has great reliable communication throughout your departments.
If your communications solution is letting you down and/or preventing you from reaching your true potential, please don't hesitate to reach out to Red Rock Communications; our talented and passionate team will be happy to help