Internet Services
Giving your business a reliable, high-performance and cost-effective connection while also ensuring you are always connected in today’s digital world. Guaranteed. Internet Services from Red Rock Communications
call 0800 307 0170 and make an enquiry today.
Find out what we can do for you
Reliable, cost-effective communication solutions that maximise your company’s productivity. Please fill out our contact form; a team member will be eager to assist you with your enquiry.
Internet Services – Red Rock Communications
At Red Rock we believe we are the best in the business which is why we offer the first month FREE of charge on all our internet packages and lines. We also guarantee the speed we quote you is the speed you will receive or you get that month free as well. This gives you the complete peace of mind that you can use the service AND test our customer experience with no minimal risk and maximum peace of mind.
Every business needs reliable communications to serve its customers better. Our services cover everything from hosted telephony to network cabling and all have the same goal.... to improve your communications. If you'd like to enjoy additional flexibility, reliability, and affordability, get in touch with the Red Rock Communications team and enquiry about our internet services.
What are Internet Services?
Our business-grade internet services are just that, internet designed and maintained with your business in mind.
Your voice and data connections are critical components of your business. By ensuring you have the right internet connection for your business we can give you the peace of mind of knowing that you will always be connected, never miss an email and always receive your customers calls.
As our Internet Services are designed with businesses in mind. They run on a business exclusive network, meaning less traffic from residential users, which in turn means better quality and speeds for you and your business.
Ranging from basic FTTC (pretty fast) to gigabit ethernet (really, really fast), we can help and advise you on what will work best for you, no matter the business you are in.
In the unlikely event a fault should occur then you get rest easy knowing that your internet will be back-on quickly. Should that not be good enough, we can provide a resiliency option. By installing a cheaper back-up internet line, we can ensure that if your main internet feed does go down that the service will automatically failover to the back-up internet line. This can provide you with a robust solution to ensure your customers can always contact you no matter the issue.
Internet Services for Small Business
If you run a SME then you are fully aware of how important, above all else, it is to have reliable communications. Without internet connectivity most SMEs would simply grind to a halt. As an SME ourselves, we fully understand the importance of reliable communications which is why we only work with business and all of our internet services are designed with business in mind.
Working alongside our partners such as Gamma Networks, Openreach, and Virgin Media, we can offer you a range of internet packages to suit your needs from FTTC to a full blown ethernet circuit. Best of all they offer business exclusive benefits such as less contention from residential traffic to faster fault fixing, should the worse happen.
Don’t be fooled into believing that all internet connections are the same and base your decision on price alone. Don’t wait until the worst happen to realise the value of having a business grade internet service gives you. By using Red Rock Communications to provide your internet then you are ensuring that on those occasions when the worst does happen you have the support and knowledge of team that you will be back up and running with less downtime, minimal impact on revenue, and the peace of mind of knowing that you are dealing with a company who understands the importance of reliable communications.
FTTC
Our entry level service is targeted towards micro and small businesses that do not need a highspeed internet line but want enough speed and bandwidth to easily send and receive email, make good quality phone calls, and carry out some basic online services such as video conferencing and streaming.
The benefit of FTTC over SoGEA is being able to handle voice services over the same internet connection. If you still use analogue devices such as fax machines and franking machines then they can still work with FTTC. Be aware, by the end of 2025 these analogue voice services will be phased out.
This package comes with support between the hours 9-5 pm. Support is provided via phone and email.
SoGEA
Our SoGEA service is the newest internet line and will eventually replace the likes of FTTC and ADSL lines. It has the same speeds as FTTC but is a data only line. This means if you still use devices such as fax machines and franking machines then you need to choose a different service such as FTTC or FTTP as they will not work with a SoGEA internet line.
This package comes with support between the hours 9-5 pm. Support is provided via phone and email.
FTTP
Our FTTP lines take things to the next level. Instead of installing a copper cable from the nearest BT cabinet or telephone exchange, the cable is fibre all the way to your premises. What does this mean for your business? Put simply, you get far greater speeds. With a current maximum of 1000 mbps, you can get 12.5 times the speed of FTTC or SoGEA with only a small increase in cost per month.
FTTP although very fast, still suffers with contention issues. When more businesses are online you may have to share the amount of bandwidth with other business users which can impact the speeds you may get. If you want consistent speeds no matter the time of day then look at our ethernet packages.
This package comes with support between the hours 9-5 pm. Support is provided via phone and email.
Ethernet Premium
Our Ethernet packages are the best you can get. They essentially give you your own private internet line that only your business can use. These packages are aimed towards businesses that rely heavily on having a very fast, always on internet connection with any disruption to the service they provide their customers not being acceptable.
Your business may be a heavy user of the internet with services such as video conferencing or just needs the peace of mind and guarantee that when you need to make use of the speed and reliability ethernet provides, then it is there, all the time. Guaranteed. In the unlikely event there is a fault then the maximum time for repair is 8 hours and if this is still not acceptable, we can install a back-up line at the same time which can automatically be activated should your ethernet circuit develop a fault.
This package comes with support between the hours 9-5 pm. Support is provided via phone and email.
Ethernet Plus
Our Ethernet packages are the best you can get. Ethernet Plus increases the speed of Ethernet Premium from 100 mbps to 1000 mbps or 10 times the speed. They essentially give you your own private internet line that only your business can use. These packages are aimed towards businesses that rely heavily on having a very fast, always on internet connection with any disruption to the service they provide their customers not being acceptable.
Your business may rely heavily on giving your customers free and fast wireless 24/7 and need the additional speed which ethernet plus can provide. In the unlikely event there is a fault then the maximum time for repair is 6 hours and if this is still not acceptable, we can install a back-up line at the same time which can automatically be activated should your ethernet circuit develop a fault.
This package comes with comes support between the hours 9-5 pm. Support is provided via phone and email.
Internet Services FAQs
We understand that the different telephony options available can be very confusing for many businesses and IT Managers. So, to help you make an informed decision here's a quick list of frequently asked questions regarding Internet Services. However, if your question isn't listed below, please don't hesitate to get in touch with our friendly and dedicated team.
How quickly can my internet line be installed?
This can vary depending on what type of internet connection you require. A new SoGEA line can be installed within 10 working days but an Ethernet circuit can take anywhere up to 3 months. Please contact us for more information and to discuss your requirements.
What speeds will I get?
This depends on what service you choose and where your business is located. If you are on a traditional copper cable it will depend on how far from the nearest exchange you are. If you are on a fibre service then you will always receive the fastest speeds possible. Please contact us for more information and to discuss your requirements.
Do I get a router and help setting up my service?
Depending on which service you choose will depend on what you will get. For all fibre services and above you will receive both a FREE router and FREE set-up.
For traditional copper services such as FTTC there will be a nominal fee to cover the cost of the router or you can use your existing equipment.
No matter which service you choose, you will always get FREE support directly with us.
Why should I choose Red Rock for my internet?
Backed up by industry-leading ISPs, Red Rock offers you the support services you wish you always had from a UK based support team who cares about your business. Any enquiries will be dealt with there and then rather than being another number in the call queue
Internet Services Specialists: Red Rock Communications
We work with businesses and institutions to ensure that they receive a reliable, cost-effective communication solution that maximises the company’s productivity. Transparency is at the forefront of our operations; our staff are honest and upfront with no hidden costs or unnecessary jargon.
Red Rock Communications has experience working with a diverse range of different clients from a wide range of industries. This includes charities and non-profit organisations. For example, we provided Hosted services and solutions to Brook, wellbeing and sexual health clinic for young people.
Our telephony hosting service provided Brook with the ability to twin calls to mobiles to cover staff working from home whilst still being able to run a service. We provided them with guidance regarding telephony and other communication infrastructure solutions that would be suitable to their needs.
If you’re interested in learning more about our Internet Services we have provided to companies in the past, we highly recommend viewing our Case Studies page or giving our team a call. We'll be happy to discuss how our expertise can be of use to your business.
Why Should You Choose Red Rock Communications for Internet Services?
Communication and telephony are critical for any business, so it's of the utmost importance that you choose the right communication solution to assist you. So, what makes Red Rock Communications the ideal choice? Why should you choose us over the other hosted telephony companies competing with us?
We firmly believe that our people are our best assets. We place a strong focus on customer service and adaptivity. Some of our core members have over 40 years of experience working in the telecommunications industry! With such a wealth of experience, you can rest assured that you’ll receive nothing but the highest levels of quality.
Fundamental to Red Rock principles is a level of support we feel is unparalleled within the telecoms industry. All our engineers are manufacturer certified but, more importantly, are knowledgeable in a wide range of technologies. Be it network infrastructure, telecoms or just having a friendly chat over a coffee. We pride ourselves on putting our clients' interests first and are always happy to go above and beyond.
However, don't just take our word for it. Here's what Daniel Muskin from Motus UK Ltd has to say about our services; he has been our customer for many years!
“I’m a huge fan of Red Rock and you are the only trusted company I would recommend”
Internet Services from Red Rock Communications; Make an Enquiry Today
With the first month free, and flexible packages available on a range of contract lengths, Internet Services from Red Rock Communications are a fantastic solution to ensure that your business has great reliable communication throughout your departments.
If your internet is letting you down on a regular basis and the costs don’t justify the experience, please don't hesitate to reach out to Red Rock Communications; our talented and passionate team will be happy to help.
You can contact us by calling 0800 307 0170, or by sending an email to Sales@RedRockCommunications.co.uk; a representative will be eager to assist you with your enquiry.