ISDN has been around since the late 1980’s. To put that into some sort of perspective, the fax machine reigned supreme, cassette tapes were still popular, mobile telephones were still years away from becoming mainstream, and the worldwide web was still in its infancy.
Now fast-forward to 2022 and some of the changes that have happened in those 30 odd years.
Remote and hybrid working including the ability to work on and from any device
Huge increase in the popularity of the internet and the importance it plays in everyday life
Streaming services for all types of content
The way you as a business interact with your customer base
No requirement for large upfront infrastructure costs instead flexible monthly payments
Let’s use a simple to understand comparison to highlight the issue. Take a classic car of your choice and then let’s have ISDN represent it. When it was launched it was the cutting edge of technology but these days it is less efficient as its modern competitors, the cost to keep it going is higher, and that’s before we get to the reliability, flexibility, scalability, and disaster recovery. Sticking with this classic may seem the right thing to do but is highly unlikely to meet your modern business needs.
So, you have a decision to make. Stick with the old out-dated technology or upgrade to something that is fit for purpose in these modern times. SIP Trunking.
SIP Trunks are the electric car of the telecom's world. Advantages over the older technology include better flexibility, more cost-effective, better quality of service for your customers, improved resilience, better scalability......... you get the idea.
It may seem like you can hold on to outdated technologies and that they won’t really impact your business but ask yourself these questions:
When was the last time you upgraded your telecoms equipment?
When was the last time you looked at your telecom's bills?
How resilient are your communications, should the worst happen?
What would the impact be to your business should you lose your communications?
Openreach has already started phasing out ISDN, and by December 2025 it will be assigned to the big technology graveyard in the sky. Simply waiting until that date to act is putting your business in an unnecessarily risky position. By reviewing your communications now and making the switch sooner rather than later you can improve your business and the way it interacts with your customers and save on costs at the same time.
Please see our website or get in touch with us for any help, advice, or information you may need.